GIF Ads Case Study

Situation

  • Managed paid social campaigns across Facebook and Instagram to drive awareness for online urgent care among large health systems and payers.

  • Post-pandemic, industry trends showed a shift back to in-person care, particularly among older populations.

  • Partnered with the analytics team to validate this trend, confirming a 30 to 40 percent decline in virtual care usage among Baby Boomers, signaling a need to re-evaluate targeting and messaging strategy.

Task
• Needed to better engage younger audiences who were more likely to continue using online urgent care, while working within limited creative resources.

Action

  • Collaborated with the creative team and analyzed competitor ads to identify high-performing formats, while working around limited bandwidth and no capacity for full video production

  • Identified that short-form, mobile-first formats like GIFs and story-style creatives performed well in placements such as Reels.

  • Additionally through GIFs we were able to explain the multiple benefits of virtual care( such as all the different conditions we could treat in one ad).

  • Developed and implemented a standardized GIF template across clients to efficiently scale production without requiring full video builds.

Result

  • GIF-based creatives outperformed static ads, driving a 10 percent improvement in CPC and higher engagement.

  • Shifted approximately 90 percent of spend toward these formats due to consistent performance gains.

  • Leveraged these insights to partner with clients on future creative strategy, including video and influencer campaigns.